frequently Asked questions
What is the warranty and the return policy on the ProFlex Stretching Machine?
The warranty is six months on parts and a 30-day money back guarantee for all new machines.
How much space does the stretching machine require?
The exact dimensions are on the order page. The machine stacks up on end so space requirements are minimal.
Is the ProFlex hard to assemble?
The machine is shipped with it's own tools and requires just six bolts for complete assembly.
How much does the ProFlex Stretch weigh and does it take up much floor space?
The machine weighs a sturdy 80 Ibs and requires little floor space when not in use.
How hard is the machine to move around?
The stretch machine has heavy-duty roller blade wheels, making it easy to move and maneuver around with one hand.
Can anyone use the Proflex?
As when starting any new exercise program, you should consult a physician. The Proflex, when used properly, can be used safely and effectively by children in grade school through the senior population.
Is the machine hard to operate?
No. The Proflex is extremely easy to use and includes access to a detailed, easy to follow instructional video and use chart which guides you through the complete system.
How do I know if I'm stretching properly?
Our Training Videos page has stretching routine from beginner to advanced, and sport specific routines. In addition, Proflex ensures proper technique by properly aligning your spine and providing a safe, assisted, static stretch. In addition,
Is the Proflex well built or is it similar to other home stretching machines?
The Proflex is manufactured by one of the largest exercise equipment manufactures in the world. It's well built and will not break under normal use. Many of our Proflex users have stated "the Proflex stretch is built like a tank."
How does the Proflex differ from other leg stretching machines and other flexibility equipment?
The Proflex is the only stretching machine that provides the three critical factors for safe and effective gains in flexibility. They are (1) measures both upper and lower body progress (2) insures proper spine angle and technique (3) provides an assited stretch, allowing user to completely relax.
How long will it take to receive my machine once I've placed an order?
Usually ships within one week, arriving door to door anywhere in the U.S. within two weeks from order.
Who uses the machine and what results have they seen?
The Proflex has been featured in numerous award winning magazines and is used by professional athletes worldwide, more than any other stretching machine in the industry. Please see the testimonials page for a detailed list.
How long does it take to see improvements in my flexibility and range of motion?
The average use realizes a 30 - 50% increase within the first 30 days of use. In many cases, customers have improved their flexibility by 100% within 6 weeks. The real beauty is that it only requires five minutes per day!
Will the improved flexibility I get from the Proflex help with my back pain
One of the many benefits of increasing flexibility, especially in the hamstring, hips, and spine, is decreased back pain. Many users see an immediate improvement in low back pain within the first week of using the ProFlex Stretch.
Will my golf swing get better using the Proflex stretching machine?
Swing speed in your golf swing can improve between 10 and 20 MPH (equates to 40 to 80 yards with your driver) within the first 30 days. Most athletes who use the Proflex report significant improvements in their performance in 4 to 6 weeks.
After I purchase the Proflex and try it, if I'm dissatisfied, can I send it back for a full refund?
At Proflex, we stand behind the quality and effectiveness of our products. If you use the machine as directed and find yourself unsatisfied for any reason, we offer arefund of your purchase price within 30 days of receipt, excluding shipping, provided it's returned in its original packaging with normal wear and tear.
We are proud to say that we've never had a dissatisfied customer when it comes to the efficacy, quality, or function of the machine. Your satisfaction is our top priority, and we're committed to ensuring you have a positive experience with Proflex Stretch.
Thank you for choosing Proflex Stretch. We appreciate your trust in us and look forward to exceeding your expectations.
Can I achieve the full Chinese splits using the ProFlex Stretching Machine?
After trying various stretching equipment and techniques and classes without success, many of our customers have found incredible results with Proflex. We've had countless reports of individuals achieving full splits relatively quickly after incorporating Proflex into their routine.
We're thrilled to hear about your success stories and are dedicated to helping you reach your flexibility goals. Thank you for choosing Proflex Stretch and trusting us to be part of your journey to improved flexibility and mobility.
Is the ProFlex available in different colors?
We only offer the Proflex in the new charcoal gray, which is currently the most popular color in commercial and residential exercise equipment.
How does the machine arrive?
Do you ship the Proflex stretch machine internationally?
Yes, if you reside outside the continental US, please contact us directly, and we'll provide you with the lowest possible shipping rate right to your door. Our team is dedicated to ensuring that customers worldwide can access the Proflex Stretch machine conveniently and affordably.
Is shipping the same price across the USA?
Yes, regardless of where you live in the continental USA, we will ship to you for a flat rate of $70.