FAQ

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Here is the FAQ list or most commonly asked questions about ProFlex Stretching Machines:

 

Q. What is the warranty and the return policy on the ProFlex Stretch Machine?
The equipment warranty is 3 years on parts and a 30-day money back guarantee for all new stretching machines.

 

Q. How much space does the stretching machine require?
The exact dimensions are on the order page. The machine stacks up on end so space requirements are minimal.

 

Q. Is the ProFlex hard to assemble?
The machine is shipped with it’s own tools and is simple to assemble. We offer an assembly video located on the order page; please follow this video as we are constantly adding new elements and features.

 

Q. How much does the ProFlex Stretch weigh and does it take up much floor space?
The machine weighs a sturdy 85 lbs and requires little floor space when not in use. It actually stands up on end if needed and the heavy-duty wheels make it very easy to relocate.

 

Q. How hard is the machine to move around?
The stretch machine has heavy duty roller blade wheels, making it easy to move and maneuver around with one hand. The leg decks have an easy-grab handle so literally anyone can move or relocate the machine with ease.

 

Q. Can anyone use the ProFlex?
As when starting any new exercise program, you should consult a physician. The ProFlex, when used properly, can be used safely and effectively by all ages. This is the only stretching equipment and system that provides an assisted, static stretch with measurable results for the upper and lower body. Static stretching is by far the safest and most effective form on earth.

 

Q. Is the machine hard to operate?
No. The ProFlex comes with a detailed, easy to follow instructional video links which walk you through the entire system in an easy to follow, step by step system. We also provide advanced stretching video links so you can always be challenged and see measurable increases.

 

Q. How do I know if I’m using the machine properly?
The ProFlex insures proper technique by properly aligning your spine and providing a safe, assisted, static stretch. Please use the instructional videos we provide on the website and on our YouTube channel.

 

Q. Is the ProFlex well built or is it similar to other home stretching machines?
The ProFlex is manufactured by one of the largest exercise equipment manufactures in the world. It’s well built and will not break under normal use; we use commercial grade steel and high impact materials….the ProFlex will be the last stretching machine you’ll ever need to purchase.

 

Q. How does the ProFlex differ from other leg stretching machines and other flexibility equipment?
The ProFlex is the only stretching machine that provides the three critical factors for safe and effective gains in flexibility. They are (1) measures both upper and lower body progress (2) insures proper spine angle and technique (3) provides an assisted stretch, allowing user to completely relax. If you are using any other device or system, one or more of the 3 factors above will be left out.

 

Q.How long will it take to get my machine once I’ve ordered it?
Usually ships within three days of placing the order and arrives anywhere in the U.S. within a week to 10 days.

 

Q. Who uses the machine and what results have they seen?
The ProFlex has many applications and has won numerous awards for effectiveness, more than any other stretching machine in the industry. Please see the Users list and testimonials page for a detailed list. Many NFL, NBA, NHL and MLB teams and professionals use the ProFlex. In addition, we have numerous PGA Tour professionals, world class martial artists, renowned strength and conditioning coaches and yoga enthusiasts who are avid users. We’re also proud to announce that many of the world’s leading medical practitioners, rehab specialists and surgeons use the ProFlex stretch themselves and recommend ProFlex Stretch enthusiastically to their patients.

 

Q. How long does it take to see improvements in my flexibility and range of motion?
The average use realizes a 30% to 50% increase within 30 days. In many cases,  customers have improved their flexibility by 100% within 6 weeks and the real beauty is that it only requires five minutes per day! And, once you reach your desired (measurable) level; our users can insure that they maintain that level by only using it once or twice per week. You literally can cheat father time by stopping and reversing your flexibility and range of motion.

 

Q. Will the improved flexibility I get from the ProFlex help with my back pain?
One of the many benefits of increasing flexibility, especially in the hamstrings, hips, torso rotators and spine, is decreased back pain. Many users see an immediate improvement in low back pain within the first week of using the ProFlex Stretch and we have hundreds of documented cases where our users completely eliminate lower back and joint pain!

 

Q. Will my golf swing get better and other sports performance issues as well?
Swing speed in your golf swing can improve between 10 and 30 MPH within the first 30 days. Most athletes that use the ProFlex report significant improvements in their performance in 4 to 6 weeks.

 

Q. After I purchase the ProFlex and try it, if I’m dissatisfied, can I send it back for a full refund?
If you use the machine as directed and are not satisfied, we will refund your purchase price within 30-days no questions asked. All we ask is to place all parts and pieces back into the original box and contact us to establish a pick-up label. We have never had a dissatisfied customer regarding the efficacy, quality or function of the machine; but we want all of our customers to be able to try the machine without any risk.

 

Q. How can I be assured that the ProFlex is in perfect working condition and will remain that way?
Please see our “bullet proofing” video located on the video page. This is designed to show the perfect working order of all elements and how to make any adjustments if needed. All tools are included so that you can always keep your ProFlex is perfect working condition. If properly maintained this machine can last for decades! You can always call our owner David Dise directly on his cell phone at 804-441-1825….how’s that for customer service?

 

Q. Can I achieve the full Chinese splits using the ProFlex Stretching Machine?
Yes. Many of our customers have failed to reach the full splits trying all other stretching equipment, techniques and methods. After using the ProFlex, they report full splits fairly quickly.

 

Q. Is the ProFlex available in different colors?
We only offer the ProFlex in the new charcoal gray, which is currently the most popular color in exercise equipment.

 

Q. How does the machine arrive and how long has ProFlex been in business?
We ship FedEx ground and you will receive a tracking number via email to insure convenient delivery. ProFlex Flexibility Systems has been proudly producing the ProFlex Stretch Machines since 1999 and we are proud to say that there is not one negative remark listed anywhere online or in print about our machines or our service! Please let us know if you ever see one and we will fix it immediately.

ProFlex Stretching Machine